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Hyper-V Server

UPDATED April 2024

Most applications work without any hitch when prepared on the Fresh Start machine using DaDesktop (DD). However, a couple of applications may not function as expected after cloning, and they require a few extra steps to get them running properly.

System Details

 

Fresh Start Fix Notes

  1. Kindly note that this is a general guide for fixing this application when working within Fresh Start. The steps may vary depending on your specific setup.

  2. To summarise – the fix for Fresh Start involves the steps below. Hyper-V encounters a duplicate MAC address issue with the External switch when cloned from the FreshStart machine. To resolve this, we either select the second pre-configured Intel network connection or remove the external switch in the FreshStart machine before cloning (detailed steps follow).

     

Fix process

1. The screenshot below shows the Hyper-V Manager application. Right-click and choose the Virtual Switch Manager option.

Hyper-V Manager

 

2. In the Virtual Switch Manager dialog box (as shown below), pick the 'External' switch, then select the Intel Pro /1000 network connection as highlighted. Please note this option is only available with newer Windows 10 templates (v71 and above). Click OK and save the configuration if prompted. Then close the Hyper-V Manager application.

Hyper-V Virtual Switch Manager

3. Proceed with any remaining FreshStart machine configuration. Once finished, shut down the machine from within the VM and wait until it stops completely. Subsequently, clone the FreshStart machine to the Trainer and Participant machines as needed.

After these steps, the Hyper-V server should operate correctly on both Trainer and Participant machines. Without this adjustment, participants might accidentally view each other's machines instead of their own, because the cloned external network card creates duplicate MAC addresses with the External switch when originating from the FreshStart machine.

If you continue to experience problems, please contact DaDesktop Support in India via the chat app, and we’ll be happy to help.