Digital Twin Provider
About the Customer
This tech firm specialises in developing and advancing BIM (Building Information Modeling) technology. They deliver BIM-driven digital solutions to organisations within the construction sector across India.
Project Background
Alongside creating and promoting BIM technology, the company also designed skill development courses and began offering online training services.
The Problem
Learners and trainers both reported that the existing live-streamed sessions lacked meaningful interaction. Whenever a learner hit a snag, the instructor had no way to remotely access their machine to assist in resolving it.
Once a training session was over, learners had no avenue for self-practice. Instructors couldn’t gauge how well students were absorbing the material, resulting in subpar training outcomes.
The instructor pool comprises both permanent and visiting faculty, which made handling staff rosters and coordinating courses quite a challenge.
The Solution: DaDesktop Cloud Desktop
DaDesktop draws on more than two decades of premium IT training experience from its parent company. It is a cloud desktop tool built specifically for educational delivery. Every element within it is crafted to meet training requirements.
Key features
Works in a browser: Learners and trainers simply launch a web browser to begin. There’s nothing to install. It runs smoothly even on low-spec machines, helping cut down learning expenses for students.
One-click clone: Once the instructor configures the necessary software and environment for a session, they can replicate it instantaneously across all learner cloud desktops.
Remote help: The instructor can monitor every learner’s desktop. When someone encounters a difficulty, the instructor can seize remote control of their machine and guide them through in real time.
Global data centres: Accommodates participants from various countries and regions joining the same training session seamlessly.
Flexible and dynamic: You can bring participants in or remove them at any point, and modify cloud desktop hardware specifications on the fly.
Permission management: Administrators can readily assign instructor and learner permissions for unified oversight.
Results
After the shift to DaDesktop, both instructors and learners shared highly positive feedback. The processes of setting up courses and attending training sessions improved dramatically for all involved.
The one-click clone capability saves instructors and support personnel an enormous amount of time. Set it up once, then reuse it for numerous training cohorts. Instructors can now concentrate on designing richer courses, delivering instruction, and addressing queries.
The recording function and data analytics empower instructors to grasp how students are progressing. This yields valuable insights for refining course content and polishing their teaching methodology.
Course satisfaction levels rose to 95% following the move to DaDesktop for training delivery.